JERPAT Training & Coaching


 

Failure is NOT an Option E-book

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"I wish I'd had this book when starting my business! I have read many books on the topic of starting a Virtual Assistant business over the years and can honestly say "Failure Is Not An Option" is the most comprehensive handbook I've seen. Patty walks you through every aspect of setting up and starting your VA business, including examples and templates of important forms and documents. Throughout the book, concrete examples make it easier to adapt the advice to your own situation. If you set up your business as you work through the book, you will have a solid business model and a jump-start on landing your first client by the end. If you're serious about starting a Virtual Assistant business, you need to get this book! It's an investment you won't regret."
Cindy Opong President, Creative Assistants, President-Elect 2009-2010 IVAA, www.ivaa.org, www.CreativeAssistants.com


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Privacy Policy for JERPAT Training & Coaching (www.virtualvacoach.com)


Welcome to JERPAT Training & Coaching (www.virtualvacoach.com) (the "Site").

We understand that privacy online is important to users of our Site, especially when conducting business.

This statement governs our privacy policies with respect to those users of the Site ("Visitors") who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by JERPAT Training & Coaching (www.virtualvacoach.com) (collectively, "Services") ("Authorized Customers").

"Personally Identifiable Information"
refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address,  and credit card information. We do not anonymously (that is, without identification of the individual user) collect information other than demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?
We may collect basic user profile information from all of our Visitors and Authorized Customers provided by our Visitors and Authorized Customers.

What organizations are collecting the information?
In addition to our direct collection of information, our third party service vendors (such as credit card companies, and banks) who may provide such services as credit and web hosting services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.

How does the Site use Personally Identifiable Information?
We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.  We do not contact you for any other reasons other than what you request information for.

With whom may the information may be shared?
Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers who wish to evaluate potential transactions with other Authorized Customers. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third party vendors. We also offer the opportunity to "opt out" of receiving information or being contacted by us or by any agency acting on our behalf. We may also share this information with our Coaches and/or Instructors for the purpose of creating tailored courses.

How is Personally Identifiable Information stored?
Personally Identifiable Information collected by JERPAT Training & Coaching (www.virtualvacoach.com) is securely stored and is not accessible to third parties or contractors of JERPAT Training & Coaching (www.virtualvacoach.com) except for use as indicated above. TrafficAgentServer 1.01

What choices are available to Visitors regarding collection, use and distribution of the information?
Visitors and Authorized Customers are required to opt in to receive further information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by .  Opt out links will be provided in emails sent to you in regards to information you requested.

How does JERPAT Training & Coaching (www.virtualvacoach.com) use login information?
JERPAT Training & Coaching (www.virtualvacoach.com) uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user's movement and use, and gather broad demographic information.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?
JERPAT Training & Coaching (www.virtualvacoach.com) has entered into and will continue to enter into partnerships and other affiliations with a number of vendors.
Such vendors may have access to certain Personally Identifiable Information on a need to know basis for evaluating Authorized Customers for service eligibility.
Our privacy policy does not cover their collection or use of this information.
Disclosure of Personally Identifiable Information to comply with law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

How does the Site keep Personally Identifiable Information secure?
All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?
Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by .

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?
We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site's database by or removing themselves from our lists using the opt out option provided in email from our program. However, because of backups and records of deletions, it may be impossible to delete a Visitor's entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

What happens if the Privacy Policy Changes?
We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.

Links:
This web site contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

 

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(Don't forget to check out our FREE class January 22nd!)

 

Sign up for courses that are now open for registration:

 


Squashing Your FearsGroup Beginner's Failure is NOT an Option Coaching

Make 2009 different than every other year by living fear free! Whether it’s fear of failure, fear of success or fear to take risks, you can't accomplish your dreams without acknowledging and overcoming those very real fears! Take the first step in overcoming your fears by signing up for this 1 hour workshop. January 8th, 2009 at 9:30 am MST/11:30 EST. Whether your just starting out or been in business for awhile, you MUST read more...


LIVE GROUP Beginner's "Failure is NOT an Option" Group CoachingGroup Beginner's Failure is NOT an Option Coaching

The "Beginner's Failure is NOT an Option" is our beginner's group coaching program, conducted live over the phone, that will teach you how to successfully set-up and build your VA business. Now registering for group beginning January 20th, 2009. Read more...


FREE Workshop! Regaining Control of Your TimeGroup Beginner's Failure is NOT an Option Coaching

So you started your business to have more time for _____.  Now, you realize that must have been a dream!  Truly, it is not a dream, but can be a reality, I know, because I live the dream.  Join me, January 22nd at 10 am MST/12 pm EST, in this complimentary tele-class designed to address where you lost control of time, and then start creating a plan on how you really can regain control of your time! read more...


Advanced "Failure is NOT an Option"Group Beginner's Failure is NOT an Option Coaching

Finally a program needed for ESTABLISHED Virtual Assistants who are stuck! No matter if you are stuck with few clients, too many clients, or just don't know where to take your business next, this program is designed for YOU! Our advanced program goes beyond just teaching you how to set up your business, but delves into how to make your established business successful by exploring client relations, communication, and much, much more!  Now registering for group beginning January 28th, 2009  Read more... 


Individual CoachingIndividual Coaching

Not everyone's missing piece fits perfectly in the puzzle, and sometimes you may just need support and guidance on an individual level.  We make this affordable to all Virtual Assistants!  Read more...

 

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